FAQ
Find quick answers about Beast State Co. orders, sizing, shipping, returns, exchanges, and product care.
For anything not covered here, contact us at:
ORDERS
When will my order be processed?
Most Beast State Co. orders begin processing after payment is confirmed. Some items are produced after your order is placed, so your total timeline includes production time plus shipping time.
Can I change or cancel my order after placing it?
Contact us as soon as possible at contact@beaststateco.com.
If your order has not entered production or fulfillment, we may be able to help. Once production or fulfillment has started, changes or cancellations may not be possible.
I entered the wrong shipping address. What should I do?
Email us immediately at contact@beaststateco.com with your order number and correct shipping address.
If the order has already shipped, we may not be able to update the address.
SHIPPING & DELIVERY
How long does delivery take?
Your total delivery time includes:
Production time + shipping timeMost orders take approximately 1–6 working days to be produced before shipping.
After production, shipping time depends on your location and available shipping method. For full details, visit our Shipping & Delivery page.
Will I receive tracking?
Yes. Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Please allow 24–48 hours for tracking updates to appear after the carrier receives the package.
Why is my tracking not updating?
Tracking updates can take time to appear. Delays may happen because of carrier scans, customs, holidays, weather, high shipping volume, or local delivery conditions.
My package says delivered, but I did not receive it. What should I do?
First check your mailbox, front door, building mailroom, concierge desk, neighbors, or local carrier office.
If you still cannot find it, contact us at contact@beaststateco.com with your order number and tracking number.
RETURNS & EXCHANGES
Do you accept returns?
Eligible items may be returned within 30 days of delivery.
Items must be unworn, unwashed, unused, and in original condition.
Do you accept exchanges?
Exchanges may be accepted within 30 days of delivery for eligible items, depending on product availability, size availability, and order status.
What if my item arrives damaged, defective, or incorrect?
Contact us within 7 days of delivery at contact@beaststateco.com.
Include your order number, clear photos, and a short description of the issue.
Are return shipping costs covered?
Customers are responsible for return shipping costs unless the return is approved because of a Beast State Co. error, damaged item, defective item, misprint, or wrong item.
Original shipping costs are non-refundable unless the issue was caused by our error.
SIZING
How do I choose my size?
Use our Size Guide as a general reference and check the product-specific size chart on each product page before ordering.
For a relaxed or oversized look, choose your regular size. For a cleaner fit, consider sizing down depending on the product.
Are product measurements exact?
Product measurements may vary by approximately 1–3 cm due to normal production differences.
Some product charts show garment measurements taken flat, not body measurements.
PRODUCTS & DROPS
Will sold-out items restock?
Some items may restock, but not every product will return in the same color, size, or design.
For restock updates, join our email list.
Are Beast State Co. drops limited?
Some products may be released in limited quantities or for a limited time. Once a drop sells out, it may not return in the same form.
How should I care for my clothing?
Always check the care label on your item.
As a general rule:
Wash cold
Wash inside out
Use mild detergent
Do not bleach
Hang dry or tumble dry low
Do not iron directly over printed areasPAYMENTS
What payment methods do you accept?
Available payment methods will be shown at checkout.
Is my payment information secure?
Yes. Payments are processed through secure checkout systems. Beast State Co. does not store your full payment card details.
CONTACT
How can I contact Beast State Co.?
Email us at:
Please include your order number if your message is related to an existing order.