Shipping & Delivery

At Beast State Co., every order is carefully prepared before it leaves our facility. Most of our products are made to order, allowing us to reduce waste while maintaining high quality standards.

Order Processing

All orders are processed within 2–5 business days.

During new product launches, holidays, or promotional events, processing times may be slightly longer. If this happens, we'll work to get your order out as quickly as possible.

Shipping Methods

We currently offer two shipping options:

• Special Line: Our recommended shipping option for most orders. It provides reliable delivery at the best overall value.
• Special Line Pro: Special Line Pro is a faster shipping option available for eligible orders shipping to the United States.
• International Express: Our fastest available shipping option for customers who need their order sooner.

Estimated Delivery Times

United States

Orders fulfilled within the United States generally arrive faster than products fulfilled internationally. Fulfillment location varies by product, color, size, and availability.

Special Line Pro is available only when displayed during checkout.

Canada

United Kingdom

Australia

Shipping Charges

Shipping charges are calculated at checkout based on:

• Your delivery destination
• The products in your order
• Package weight
• Fulfillment location
• Selected shipping method

The final shipping charge will be shown before you complete your purchase.

Customs, Duties and Import Charges

For orders shipped using Special Line, applicable import fees are generally included within the shipping arrangement.

For eligible Special Line Pro shipments, import fees are also generally included when the service is available.

Orders shipped using International Express may still be subject to customs duties, import taxes, brokerage fees, or customs-clearance charges depending on the destination.

Any duties, taxes, or import charges not collected during checkout are the responsibility of the recipient. These charges are determined by local customs authorities and are not controlled by Beast State Co.

Refusing to pay required customs charges may result in the package being returned, delayed, abandoned, or destroyed. Original shipping charges and return-related costs may not be refundable.

Order Tracking

Once your order ships, you will receive a shipping-confirmation email containing your tracking number.

Please allow up to 24–48 hours for tracking information to begin updating after your shipping confirmation is issued.

Some international orders may be transferred to a local delivery carrier after arriving in the destination country.

Delivery Estimates

Delivery dates are estimates and are not guaranteed.

Delays may occur because of:

• Customs inspections or clearance
• Severe weather
• Carrier disruptions
• Flight delays
• Public holidays
• High order volumes
• Incorrect or incomplete delivery information
• Events outside our reasonable control

Business days do not include weekends or public holidays.

Split Shipments

Products in the same order may be produced or fulfilled from different locations.

When this happens, your order may arrive in more than one package. Each shipment will receive separate tracking information when available.

You will not be charged additional shipping solely because we divide an order into multiple packages.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address, email address, and telephone number at checkout.

Please review your information carefully before submitting your order.

Once an order enters production or ships, we may not be able to change the delivery address.

Beast State Co. is not responsible for delays, failed delivery, loss, return costs, or reshipping charges caused by incorrect or incomplete customer information.

Failed Delivery and Returned Packages

A package may be returned because of:

• An incorrect or incomplete address
• An unavailable recipient
• Failure to collect the package
• Refusal to pay required customs charges
• Delivery restrictions at the destination

If an order is returned to the sender, additional shipping charges may apply before it can be shipped again.

Original shipping charges are non-refundable unless the return resulted from an error by Beast State Co

Lost, Damaged or Missing Packages

If your tracking information shows no movement for an extended period, or your package arrives damaged, contact us through our Contact page.

Please include:

• Your order number
• The email address used for the order
• A description of the issue
• Photographs of the package and product when damage is involved

Claims should be submitted as soon as possible so we can review the shipment with the carrier.

Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it:

1. Check around the delivery location.
2. Ask members of your household, building staff, or neighbors.
3. Allow one additional business day, as some carriers mark packages as delivered shortly before completing delivery.
4. Contact the local carrier using your tracking number.
5. Contact Beast State Co. if the package remains missing.

Beast State Co. is not responsible for packages stolen after confirmed delivery. However, we will assist with available carrier information and help determine the appropriate next steps.

Need Help?

For questions concerning an order, delivery, or tracking, contact us at contact@beaststateco.com and include your order number.

Our team will review your request and respond as soon as possible.